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Terms of Service

Effective Date: August 1, 2025

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Table of Contents

  1. Introduction and Acceptance
  2. Definitions and Interpretation
  3. Eligibility and Registration
  4. Account Responsibilities
  5. Description of Services
  6. Payment and Billing Terms
  7. Intellectual Property Rights
  8. User-Submitted Content
  9. Prohibited Conduct
  10. Termination and Suspension
  11. Disclaimers and Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Jurisdiction
  15. Dispute Resolution
  16. Modifications to Terms
  17. Severability and Waiver
  18. Entire Agreement
  19. Contact Information

Introduction and Acceptance

These Terms of Service constitute a legally binding agreement between you, the user, and NovaNatural Technologies Limited, operating under the trade name DoraBox. By accessing or using the website located at https://www.dorabox.mom and any related services, applications, content, or features provided by DoraBox, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these terms in full, you must not access or use the DoraBox website or any of its associated services.

NovaNatural Technologies Limited is a company duly registered in Hong Kong with its principal place of business at Rm 40G 19/F BLK AD GOLDEN BEAR IND CTR, 66-82 CHAI WAN KOK ST, Chai Wan, Hong Kong (HK). We operate within the Computer Systems Design and Related Services industry, providing integrated systems design, professional consulting, technical services, and related solutions to businesses and individuals worldwide.

These Terms of Service apply to all visitors, users, clients, and others who access or use the DoraBox website and services. By continuing to browse and use this website, you represent and warrant that you have the legal capacity to enter into a binding contract and that you are at least eighteen years of age or the age of majority in your jurisdiction, whichever is greater.

Definitions and Interpretation

For the purposes of these Terms of Service, the following definitions shall apply throughout this document. Words and expressions not defined herein shall have the meanings commonly attributed to them in the context of the services we provide and the industry in which we operate.

Company, We, Us, Our refers to NovaNatural Technologies Limited, operating under the trade name DoraBox, including its officers, directors, employees, agents, affiliates, and authorized representatives.

You, Your, User refers to the individual or legal entity accessing or using the DoraBox website and services, and any person or entity on whose behalf such access or use occurs.

Website refers to the DoraBox website located at https://www.dorabox.mom, including all subdomains, related mobile applications, and any successor websites or platforms.

Services refers to all products, services, content, features, and functionalities provided by DoraBox, including but not limited to computer systems design, systems integration, cloud consulting, software development, cybersecurity assessment, data engineering, managed IT support, and any other professional or technical services we offer.

Content refers to all text, graphics, images, code, data, audio, video, software, and other materials displayed, transmitted, or made available through the DoraBox website and services.

Eligibility and Registration

Access to certain features and services offered by DoraBox may require you to create an account, provide personal information, or complete a registration process. By creating an account or registering for our services, you agree to provide accurate, current, and complete information about yourself or your organization as prompted by the registration form, and to maintain and promptly update this information to keep it accurate, current, and complete.

You represent and warrant that you are not a person or entity that is prohibited from receiving our services under the laws of Hong Kong, the United States, or any other applicable jurisdiction. You further represent that you are not listed on any government-issued denied-party, restricted-party, or sanctions list, and that you will not use our services for any purpose prohibited by applicable law or regulation.

DoraBox reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders at any time without prior notice. We may also impose restrictions on the use of our website and services based on geographic location, industry sector, or other criteria as determined necessary for legal, operational, or business reasons.

Account Responsibilities

If you create an account with DoraBox, you are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to accept full responsibility for all activities that occur under your account, whether authorized by you or not. You must notify us immediately of any unauthorized use of your account or any other breach of security by emailing service@dorabox.mom.

You agree not to sell, transfer, license, or assign your account, username, or any account-related rights to any third party without our prior written consent. DoraBox shall not be liable for any loss or damage arising from your failure to comply with these account security obligations. You acknowledge that we may, at our discretion, suspend or terminate your account if we reasonably suspect that it has been compromised or used in violation of these Terms of Service.

You are responsible for ensuring that all persons who access the DoraBox website through your internet connection or account are aware of these Terms of Service and comply with them. Any breach of these terms by a person using your account shall be treated as a breach by you.

Description of Services

DoraBox provides a range of professional services in the field of computer systems design and related technical disciplines. Our service offerings are described in general terms on our website, and specific project scopes, deliverables, and timelines are defined through individual client agreements, statements of work, or service contracts.

We strive to describe and display our services as accurately as possible. However, we do not warrant that service descriptions, pricing information, or any other content on our website is complete, accurate, current, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of our services.

The provision of our services is subject to the availability of necessary resources, personnel, and infrastructure. We make reasonable efforts to meet agreed-upon deadlines and service levels, but we cannot guarantee uninterrupted or error-free service delivery, particularly where external factors beyond our reasonable control are involved.

Payment and Billing Terms

Certain services provided by DoraBox are offered on a fee basis. The applicable fees, payment schedules, and billing terms for each engagement will be set forth in a separate written agreement, service order, or invoice issued by NovaNatural Technologies Limited. All fees are quoted and payable in United States Dollars unless otherwise specified in the applicable agreement.

Unless otherwise agreed in writing, payment for services is due within thirty days from the date of invoice. Late payments may be subject to interest charges at the rate of one and a half percent per month, or the maximum rate permitted by applicable law, whichever is lower. You agree to reimburse us for all reasonable costs and expenses, including legal fees and collection agency charges, incurred in connection with the collection of any overdue payments.

All fees are exclusive of any applicable taxes, duties, or levies. You are responsible for the payment of all sales, use, value-added, withholding, and other taxes that may be imposed on the services we provide, except for taxes based on our net income. If you qualify for a tax exemption, you must provide us with a valid tax exemption certificate before the exemption can be applied to your account.

Intellectual Property Rights

All intellectual property rights in and to the DoraBox website, including but not limited to its design, layout, source code, graphics, logos, trademarks, service marks, text content, and underlying software, are and shall remain the exclusive property of NovaNatural Technologies Limited or its licensors. These materials are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of Hong Kong and international jurisdictions.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the content on the DoraBox website solely for your personal, non-commercial use or for the purpose of evaluating and engaging our professional services. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website except as expressly permitted by these Terms of Service or with our prior written consent.

The DoraBox name, the DoraBox logo, and all related trademarks, service marks, and trade names are the proprietary marks of NovaNatural Technologies Limited. You may not use these marks in any manner without our express prior written permission. All other trademarks, service marks, and trade names displayed on our website are the property of their respective owners.

User-Submitted Content

In the course of using our services, you may submit, upload, transmit, or otherwise provide content to DoraBox, including but not limited to project requirements, technical specifications, business data, documents, images, and other materials (collectively referred to as User Content). You retain all ownership rights in your User Content, subject to the license granted to us as described below.

By submitting User Content to DoraBox, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up license to use, reproduce, modify, adapt, process, and create derivative works from your User Content, solely to the extent necessary for us to provide our services to you, improve our platform, and fulfill our contractual obligations. This license continues for the duration of our engagement with you and for a reasonable period thereafter to complete any remaining obligations.

You represent and warrant that your User Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party, and that you have obtained all necessary consents and permissions required to grant us the license described above. DoraBox reserves the right to remove or refuse to process any User Content that we determine, in our sole discretion, violates these Terms of Service or applicable law.

Prohibited Conduct

To maintain a safe, secure, and professional environment for all users of our services, DoraBox prohibits certain conduct and activities. By using our website and services, you agree that you shall not engage in any of the following prohibited activities.

You shall not: use our website or services for any unlawful purpose or in violation of any applicable local, national, or international law or regulation; upload, transmit, or distribute any material that contains viruses, malware, ransomware, or any other harmful code designed to interfere with the proper functioning of computer systems or networks; engage in any activity that attempts to gain unauthorized access to our systems, servers, networks, or the accounts of other users; interfere with or disrupt the integrity or performance of our website, services, or the data contained therein; engage in any form of data scraping, data mining, or automated data collection without our express written permission.

You shall also not: impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity; harass, abuse, insult, harm, defame, or discriminate against any individual or group based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic; upload or transmit any unsolicited advertising, promotional materials, spam, or other forms of solicitation; engage in any conduct that restricts or inhibits the use or enjoyment of our website and services by any other user; or assist, encourage, or facilitate any third party in doing any of the foregoing.

Termination and Suspension

These Terms of Service remain in effect until terminated by either you or DoraBox in accordance with the provisions set forth herein. You may terminate your agreement with us at any time by ceasing all use of the DoraBox website and services and providing written notice of termination to service@dorabox.mom. Termination of your account or your use of our services does not relieve you of any payment obligations that accrued prior to the effective date of termination.

DoraBox reserves the right to suspend or terminate your access to the website and services, in whole or in part, at any time and without prior notice, if we determine that you have violated any provision of these Terms of Service, if we are required to do so by law, or if we reasonably believe that your continued use of our services poses a risk of harm to DoraBox, other users, or any third party.

Upon termination of your access to our services, all rights and licenses granted to you under these Terms of Service shall immediately cease. Any provisions of these Terms of Service that, by their nature, should survive termination, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution provisions, shall continue to apply and remain in full force and effect.

Disclaimers and Warranties

The DoraBox website and all services, content, and materials provided through it are offered on an as is and as available basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, NovaNatural Technologies Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

We do not warrant that the DoraBox website will be available at all times, that it will operate without interruption or error, that defects will be corrected, or that the website and its servers are free of viruses or other harmful components. We do not warrant or make any representations regarding the use, accuracy, completeness, reliability, or timeliness of any content, information, or materials available through our website and services.

Any advice, recommendations, or information provided by DoraBox, whether through our website, by email, by telephone, or through any other communication channel, is provided for general informational purposes only and does not constitute professional advice. You should consult with qualified professionals for advice tailored to your specific circumstances before making any business or technical decisions based on information obtained from our website.

Limitation of Liability

To the fullest extent permitted by applicable law, NovaNatural Technologies Limited, its directors, officers, employees, agents, affiliates, and contractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, business interruption, or other intangible losses arising out of or in connection with your use of, or inability to use, the DoraBox website and services.

In no event shall the aggregate liability of NovaNatural Technologies Limited, whether in contract, tort (including negligence), strict liability, or any other legal theory, exceed the total amount paid by you to DoraBox, if any, during the twelve-month period immediately preceding the event giving rise to the claim, or one hundred United States Dollars, whichever is greater. This limitation of liability applies even if we have been advised of the possibility of such damages.

Certain jurisdictions do not allow the exclusion or limitation of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law, and the disclaimers, exclusions, and limitations set forth in these Terms of Service shall apply to the fullest extent enforceable under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless NovaNatural Technologies Limited, its affiliates, and their respective directors, officers, employees, agents, contractors, and representatives from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal fees and court costs, arising out of or in connection with your use of the DoraBox website and services, your violation of these Terms of Service, your violation of any rights of any third party, or your breach of any applicable law or regulation.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully with us in asserting any available defenses and providing any information and assistance reasonably requested by us. You shall not settle any claim without our prior written consent if such settlement would impose any obligation on us or affect our rights in any manner.

This indemnification obligation shall survive the termination of these Terms of Service and your use of the DoraBox website. The rights and remedies provided in this section are cumulative and are in addition to any other rights and remedies available to us at law or in equity.

Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions.

Subject to the Dispute Resolution section below, you and NovaNatural Technologies Limited agree to submit to the exclusive jurisdiction of the courts located in Hong Kong for the resolution of any legal matter arising from or related to these Terms of Service or your use of the DoraBox website and services. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

If you access the DoraBox website from outside Hong Kong, you are responsible for compliance with all local laws applicable to your use of our services. We make no representation that the content and services available through our website are appropriate or available for use in all locations.

Dispute Resolution

DoraBox values its relationship with its users and clients and is committed to resolving disputes in a fair, efficient, and cost-effective manner. Before initiating any formal legal proceedings, the parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms of Service through good-faith negotiation.

If the parties are unable to resolve a dispute through direct negotiation within thirty days of one party providing written notice to the other, either party may refer the dispute to mediation. The mediation shall be conducted in Hong Kong in the English language and administered by a mutually agreed-upon mediation service provider. The parties agree to participate in mediation in good faith and to share the costs of the mediation equally, unless otherwise agreed.

If mediation does not result in a resolution within sixty days of the first mediation session, either party may pursue any remedies available at law or in equity. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent imminent and irreparable harm, including but not limited to the protection of intellectual property rights or confidential information.

Modifications to These Terms

DoraBox reserves the right, in its sole discretion, to modify, update, or replace these Terms of Service at any time and without prior notice. When we make changes, we will post the revised terms on this page and update the Effective Date at the top of this document. Any changes will become effective immediately upon posting, unless otherwise specified.

It is your responsibility to review these Terms of Service periodically for any updates or changes. Your continued use of the DoraBox website and services following the posting of any modifications constitutes your acceptance of those modifications. If you do not agree to the revised terms, you must immediately stop using our website and services.

For material changes that significantly affect your rights or obligations under these Terms of Service, we will make reasonable efforts to provide additional notice, such as by placing a prominent announcement on our website or sending a notification to the email address associated with your account, if one exists. However, the absence of such notice shall not affect the enforceability of the updated terms.

Severability and Waiver

If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect and shall remain enforceable. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

The failure of DoraBox to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision, nor shall it be deemed to be a waiver of any future enforcement of that right or provision. No waiver of any term or condition set forth in these Terms of Service shall be effective unless it is in writing and signed by an authorized representative of NovaNatural Technologies Limited.

Any rights not expressly granted to you in these Terms of Service are reserved by NovaNatural Technologies Limited. Headings and section titles used in these Terms of Service are for convenience of reference only and shall not affect the interpretation or construction of any provision herein.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by DoraBox on our website, constitute the entire agreement between you and NovaNatural Technologies Limited concerning your use of the DoraBox website and services, superseding all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and us relating to the subject matter hereof.

In the event of any conflict or inconsistency between these Terms of Service and any separate written agreement executed between you and DoraBox for the provision of specific services, the terms of the separately executed agreement shall prevail with respect to the subjects specifically addressed therein, to the extent of such conflict or inconsistency.

You acknowledge that you have not relied on any representation, warranty, or agreement that is not expressly set forth in these Terms of Service. No amendment to these Terms of Service shall be binding unless it is in writing and executed by both parties or as otherwise expressly permitted under the Modifications to These Terms section above.

Contact Information

If you have any questions, comments, or concerns regarding these Terms of Service, or if you need to contact us for any reason related to your use of the DoraBox website and services, please use the contact details provided below. We are committed to addressing your inquiries in a timely and professional manner.

Company Name: NovaNatural Technologies Limited

Registered Address: Rm 40G 19/F BLK AD GOLDEN BEAR IND CTR, 66-82 CHAI WAN KOK ST, Chai Wan, Hong Kong (HK)

Email: service@dorabox.mom

Phone: +12258772984

Website: https://www.dorabox.mom

For legal notices and formal correspondence, we recommend sending communications by email for the most expeditious response, followed by written correspondence to our registered address. We aim to acknowledge all inquiries within three business days and provide a substantive response within a reasonable timeframe based on the nature and complexity of the matter.

© 2025 DoraBox by NovaNatural Technologies Limited. All rights reserved.

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